Pipeline Solutions Group Limited (trading as Rooftop Results, Company Number: 15741235)

1. Introduction

Welcome to Rooftop Results (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect the information of our clients and website visitors.

2. Information We Collect

We may collect and process the following types of personal information:

• Business Information: Name, company name, business address, email, phone number.
• Marketing Data: Preferences, interests, and engagement with our services.
• Financial Data: Payment details when required for our services.
• Website Data: IP addresses, browser type, and usage data through cookies.

3. How We Use Your Information

We use your information to:

• Provide marketing services to roofing businesses.
• Generate leads and facilitate business growth.
• Process payments and manage accounts.
• Improve our website and services.
• Communicate important updates and offers.

4. Legal Basis for Processing

• Contractual necessity: To provide our services.
• Legitimate interest: To enhance our marketing efforts.
• Consent: When required for certain marketing activities.

5. Data Sharing and Third Parties

We may share your information with:

• Lead generation partners and marketing platforms.
• Payment processors for transactions.
• Legal authorities if required by law.
• Third-party service providers assisting in our operations.

6. Data Security

We implement strict security measures to protect your personal data from unauthorised access, alteration, or disclosure.

7. Data Retention

We retain your data only for as long as necessary to fulfil our business and legal obligations.

8. Your Rights

You have the right to:

• Access, update, or delete your data.
• Withdraw consent for marketing communications.
• Request data portability.
• Lodge a complaint with the appropriate regulatory body.

9. GDPR Compliance

As we operate in the United Kingdom, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our Responsibilities:

• We process your data lawfully, fairly, and transparently.
• We ensure that any data collected is strictly necessary for the services we provide.
• We maintain strong security measures to protect your personal information from misuse, loss, or unauthorised access.
  We will only retain your data for as long as required under legal and business obligations.
• Any third parties we work with must adhere to strict data protection policies.
  Your 

Responsibilities:

• By using our services, you acknowledge that we will process your data as described in this policy.
• If you provide us with third-party data (such as client details for marketing purposes), you confirm that you have obtained the necessary consent or have a lawful basis for doing so.
• You are responsible for ensuring that any data you share with us is accurate and up to date.

Your Rights Under GDPR:

• You may request details of the data we hold about you and how it is used.
• You may request that we erase your data if there is no legal or contractual reason for us to retain it.
• You may restrict or object to our processing of your data under certain circumstances.
• If you believe we have misused your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
• We will respond to all GDPR-related requests in compliance with UK GDPR requirements.

10. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

11. Contact Us

For any questions or requests related to this Privacy Policy, please contact us at:

• Rooftop Results Trading as Pipeline Solutions Group Limited Company Number: 15741235
• By using our services, you agree to the terms of this Privacy Policy. We reserve the right to update this policy at any time.