Terms Of Services
These Terms & Conditions (“Terms”) govern the provision of marketing and lead-generation services by Rooftop Results (Pipeline Solutions Group Limited, Company No: 15741235) (“the Agency”). By engaging the Agency’s services, the Client (“the Client”) agrees to be bound by these Terms.
1. Services
The Agency provides marketing and lead-generation services designed to generate high-quality sales leads for the Client. Services may include, but are not limited to:
Professional videography and image creation with voiceover
Creation of advertising pages
Full ad campaign creation and management
Input of Client service areas
Setup of lead-tracking dashboards
Automated lead-delivery systems
Weekly progress updates and strategy support
The Agency does not guarantee any specific number of leads or sales, as results depend on multiple factors outside the Agency’s control. However, the Agency is committed to delivering high-quality, actionable leads and operates using proven systems with a strong track record of positive outcomes.
2. Fees and Payment
A one-time setup fee is payable by the Client before any services begin.
This fee covers:
Complete setup of marketing campaigns
Advertising page creation
Lead-tracking infrastructure
Creative production
Automated systems setup
This setup fee authorises the Agency to begin work and is non-refundable.
No further payments are due unless and until the Agency generates completed work for the Client, as outlined in Section 3.
3. Commission
The Client agrees to pay the Agency a 5% + VAT commission on the total value of each completed job resulting from leads generated by the Agency.
Commission becomes due immediately upon completion of each job.
Commission remains payable even if the Client does not complete the job for reasons within their control.
Examples:
If the Client starts a job but chooses not to complete it due to personal reasons, commission is still owed.
If a customer does not proceed with a quoted job, no commission is owed.
The Client must provide accurate information regarding all completed jobs for commission calculation.
4. Advertising Spend
The Client is solely responsible for all Meta advertising spend (Facebook & Instagram).
The Client agrees to:
Fund Meta ads at a minimum of £10 per day
Maintain this budget for a minimum of 30 consecutive days
Ensure payment methods remain active and up to date
If payments fail or the ad account becomes restricted:
Campaigns will pause automatically
Performance may decline or reset
This does not affect commission responsibilities
All advertising spend decisions remain the Client’s responsibility.
5. Lead Management
The Client agrees to:
Contact all leads promptly
Provide competitive quotes
Report completed jobs accurately
The Agency may contact leads for verification purposes to ensure accurate commission reporting.
The Client must act honestly and transparently regarding all commissions owed.
6. Term and Termination
These Terms remain in effect from the date the Client engages the Agency’s services and continue until terminated by either party with 30 days’ written notice.
No money-back guarantee is offered.
Commission remains payable for all leads generated prior to termination.
7. Limitation of Liability
While the Agency will make reasonable efforts to generate quality leads, it will not be liable for:
Loss of profit
Loss of business
Failure of leads to convert
Indirect or consequential losses
Results impacted by insufficient ad spend, failed payments, or early campaign interruption
Outcomes depend on several factors outside the Agency’s control, including the Client’s responsiveness, pricing, workmanship, and market conditions.
8. Intellectual Property & Use of Materials
All materials created by the Agency—including videos, images, creative assets, campaign setups, and advertising pages—remain the property of the Agency unless agreed otherwise in writing.
The Client must not duplicate, use, or share these materials without explicit permission.